Privacy policy
Introduction
DISCUS JAPAN CO., LTD. (hereinafter referred to as “the Company”) recognizes the protection of personal information as a social responsibility. In order to manage and operate a website that customers can use with confidence, we have established the following “Handling of Personal Information on Our Website” based on our Privacy Policy.
Scope of Application of Personal Information Handling
The handling of personal information applies when customers use our website to purchase products, contact us, subscribe to our email newsletter, or use other related services.
Personal information collected when customers use our website will be managed in accordance with this policy regarding the handling of personal information.
Purpose of Use of Personal Information
In addition to providing this service, the Company may use personal information collected from customers, as well as order information including information related to customers’ order history, for the purposes listed below. The Company will not use customers’ personal information for any purposes other than providing this service or the purposes stated below.
The Company uses customers’ personal information for the following purposes.
(1) To introduce the Company’s products and services to customers
(2) To process orders, confirm order details, make changes to orders, and provide after-sales services on behalf of customers
(3) To respond to inquiries from customers
(4) To request customers to provide opinions and feedback regarding the Company’s services
(5) To use the information for purposes individually approved by customers after separate contact from the Company
(6) To create statistical materials classified by customer attributes such as age and address, and to research, analyze, and plan products and services, including the aggregation and matching of individual customer information
(7) To display advertisements, provide information, and offer services related to products and services that match each customer’s interests and preferences
(8) To propose and provide information about various services by telephone, other voice guidance, direct mail, other postal mail, newsletters, email, SMS, and other methods, including proposals and information based on analysis of customers’ browsing history, purchase history, and other information according to customers’ interests and preferences.
Security Management Measures for Personal Information
The Company takes reasonable security measures to ensure the accuracy and safety of personal information, including access control for personal information, restrictions on methods of removal, and measures against unauthorized access, leakage, loss, destruction, alteration, and other risks. In the unlikely event of an accident involving personal information, such as leakage, the Company will promptly take appropriate measures, including measures to prevent recurrence.
Entrustment of Personal Information
The Company may entrust operations to third parties within the scope necessary to achieve the stated purposes of use. In such cases, the Company will appropriately manage and supervise the entrusted contractors. Contractors may include shipping companies, printing companies for direct mail, and collection agencies in the event of unpaid product payments.
Disclosure of Personal Information to Third Parties
The Company will not provide or disclose personal information to other businesses, individuals, or other third parties without the customer’s permission. However, this does not apply in the following cases.
(1) When the customer has consented to the provision of information
(2) When disclosure is requested by a public institution such as a government agency based on laws and regulations
(3) When personal information is disclosed to business partners involved in the operation of this website. In such cases, the information disclosed will be limited to the necessary scope, and the Company will require the disclosed party to manage personal information appropriately through contracts or other means.
Marketing Data and Cookies
About Cookies
Cookies are pieces of data stored on a customer’s hard drive that contain information about the customer. The use of cookies on our website is never linked to personally identifiable information. Customers may still use our website even if they refuse cookies.
This website uses cookies on product detail pages and in the shopping cart. If cookies are refused, the shopping cart will not function properly. The Company does not use cookies for the purpose of collecting unnecessary information. When making purchases through a cart system, we recommend enabling cookies in your browser settings.
Cookies are not used for purposes other than the shopping cart and displaying customers’ own purchase history. Therefore, when making purchases through a cart system, please enable cookies in your browser settings.
Our website may use cookies to collect access logs to improve website usability and to allow customers to use the site more conveniently by reducing the need to re-enter personal information when revisiting the site.
Google Analytics
This website uses Google Analytics, an access analysis tool provided by Google. Google Analytics uses cookies to collect data. This data is collected anonymously and does not identify individuals. You can refuse the collection of this data by disabling cookies, so please check your web browser settings.
Changes and Notifications Regarding the Handling of Personal Information
The Company may change the contents of this policy regarding the handling of personal information without prior notice due to business needs, enforcement of new laws, revision of existing laws, or other circumstances.
If changes are made, they will be posted on this website. Please check the latest version of this page when using our services.
For requests or questions regarding the handling of personal information and retained personal data, please contact us at the contact information below.
DISCUS JAPAN CO., LTD.
Address: Excel Harajuku Grace Court 102, 6-25-2 Jingumae, Shibuya-ku, Tokyo 150-0001, Japan
Representative: Hiroshi Ito
For inquiries by email, please contact us at:
customer@discus-jp.com
Other Matters Regarding Internet Privacy
(1) Please note that if you voluntarily disclose personal information on the internet, such as on bulletin boards or other publicly accessible areas, that information may be collected and used by other users. If you publish your email address, you may receive unwanted messages based on the information posted there. Customers must recognize that they are responsible for disclosing information at their own risk.
(2) Third-party websites and services accessible through this website, or companies that collect personal information through sweepstakes, sales promotions, and other activities, have their own independent privacy policies and data collection rules. The Company assumes no obligation or responsibility for the policies or activities of such independent third parties.
Manager of Personal Information and Disclosure, Correction, or Deletion
The department and contact information of the manager responsible for members’ personal information, as well as the contact information for members who wish to request disclosure, correction, or deletion of their personal information, are provided below. If you wish to request disclosure, correction, or deletion, please contact us by phone or email. Please note that we will confirm your identity at that time.
Contact Information Regarding the Privacy Policy
DISCUS JAPAN CO., LTD.
Address: Excel Harajuku Grace Court 102, 6-25-2 Jingumae, Shibuya-ku, Tokyo 150-0001, Japan
Representative: Hiroshi Ito
For inquiries by email, please contact us at:
customer@discus-jp.com
Revision of This Policy
DISCUS JAPAN CO., LTD. may revise this policy in response to changes in laws and regulations or when DISCUS JAPAN CO., LTD. determines that revision is necessary.
Disclaimer
Although the Company makes every effort to ensure the accuracy of the information posted on its website, the Company assumes no responsibility for any actions taken by users using the information on the Company’s website.
The Company assumes no responsibility for any damages incurred by users as a result of using the Company’s website, or for any damages caused by users to third parties.